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We have insured our cars through Prevencia Eauze from our arrival in France in 2008 to the present day.
I have always found them very responsive and helpful, in particular Marie-Laure.
It is so good to have efficient friendly English speaking staff to guide you through what is needed
I’ve been dealing with them for six years now. They respond quickly and accurately (and in English!).
So I’m generally very satisfied.
I am very impressed and happy with services of Prevencia Eauze, as for the insurances of my property as for the insurance of my car plus help for importing my Jaguar in february 2021
thanks for your open mind, good advises and high service mentality
best regards
Marinus Hendrickx
I have used prevencia for over 15 years for home and car insurance i have found them very helpful and good at responding to my requests, in particular Marei-Laure is helpful and goes beyond what is required of her there quotes are competitive and are open to discussion i can highly recommend them
I would like to say that i have dealt with Prevencia Eauze for many years and in particular Marie-Laurie and i have found them very helpful and efficient and very responsive to my communications and it is nice to not have to deal with non human systems and spend hours waiting on some automated phone system.Paul Hames
Excellent, timely, straight-forward and friendly service whilst wishing to insure my car. Will thoroughly recommend to friends not least because judging by the website this is an insurance provider with not only good knowledge, but a sense of humour to-boot. Perish the thought!
We have had most of our insurances running through your firm for the last 8 years, they have always been efficient and courteous to deal with.
They are not the cheapest of insurance firms around but in our case they have been worth every penny.
In 2007 we started having major problems with our newly constructed house, it was still only 3 years into its 10 year guarantee, or Assurance Decenale.
It became quickly clear that Axa, the main insurers, would have nothing to do with us and were not going to pay out, whatever proof of incompetence and faulty workmanship by our Enterprise de Batiment we send them, they meanwhile had gone out of business! just to complicate matters.
Talking the situation over with you, you proposed to talk to AXA on our behalf and see what he could do, although this was beyond the call of duty, as our builder’s Decenale had nothing to do with your office.
Today, two and a half years later, we received the news that a cheque is on the way for the total amount we claimed, the best part of 10.000€ !
Throughout the whole long drawn out process, you did not give up although you certainly were less than hopeful at various stages of the process! We had virtually given up by then.
Due to your knowledge of the insurance business and your effortless french you calmly and politely must have worn them down and in the end they surrendered.
Thank you all!
Excellent web site and very good articles for non French users.
We have used your team for more than 5 years and are suitably impressed by the service that they have given us. We have been tempted to other insurers on price but when we suffered damage in the storm 3 years ago Generali through your good offices absolutely came up trumps and were worth every penny of their premium.
I have briefly read through your web site and find it very informative. Dealing with personnel who speak fluent English is much less frustrating than trying to explain the intricies of the “insurance minefield”
From my first enquiry regarding motor insurance to the latter cover for my property Marion has been most helpful. I would recommend this Company to anyone in need of insurance in France and I am sure that they would find it most helpful.