At Prevencia, we pride ourselves on offering our customers high-quality insurance policies for their property and vehicles here in France . Of equal importance is the quality of the support that we give our customers. When they email us or pick up the phone to ask for our advice or our help, we do the very best that we can. Some of our cusomers have expressed their thanks to us for doing just this. We think it's what makes us different.

What our customers say about our support with their car insurance:

Thanks Mireille for the great job on the emergency Card last Friday, it was much appreciated.
Malcolm M. (August 2015)
Grands remerciements pour votre célérité.
Sue M. (April 2016)
Thank you also for all the help you have provided to us after the Accident. The hire car was OK. As well as all your other help. Many thanks. February 2016.
Ken and Pam A. (February 2016)
Thank you for your assistance since my accident, it is really appreciated by both of us, although it is not over yet. We would like to wish you a very merry Christmas and a happy new year. December 2015.
Frank & Lynn W. (December 2015)
Thank you a million times for all your patient help with my recent car accident. I feel that I really can't thank you enough. November 2015.
Daphne F-W. (November 2015)
Thank you for your kindness and professionalism, which you have demonstrated throughout these unfortunate matters. November 2015.
Stephen D. (November 2015)
En tout cas je vous remercie pour l'aide que vous avez me donner. November 2015.
Melvyn C. (November 2015)
It has again been a pleasure dealing with you and your company, and I will endeavour to use / recommend your services in the future. Thank you.
Kevin R
Thank you very much for all your help and understanding. It's been a pleasure to have such service.
Tim A
I thank you again for your excellent service. It has made all the difference.
Philip P
Nous voulons vous remercier pour tout ce que vous avez fait pour nous.
Steven G. (November 2015)
This is just to say ‘thank you’. Everything went off very well and we are now at home with a courtesy car from the Renault Garage. You were very kind to phone Renault and arrange this for me.
Daphne F. (October 2015)
Thank you for keeping us informed and your hard work in getting to this point.
Lynn A. (September 2015)
Thank you for continued great service.
Jeremy K. (August 2015)
You’ve been very helpful. I appreciate all you’ve done concerning this matter.
Tina B. (August 2015)
Thanks Mireille for the great job on the emergency Card last Friday, it was much appreciated. Thanks & Kind Regards
Malcolm M. (July 2015)
Thank you for all your help in this matter.
Patrick M. (August 2015)
I will, of course, send you the required documents in the post, and you can be sure we will insure our next car with you too . . . We will have a look this weekend, thank you for your support with this unfortunate incident.
Mark S. (August 2015)
Thank you for your recent email and for dealing with our claim so quickly.
Joanna K. (July 2015)
Thank you, you are extremely helpful.
Philip M. (July 2015)
Thank you for your helpful and speedy reply. Thank you for moving so quickly to what looks like an elegant solution. We are very grateful indeed for the speed, efficiency and creativity with which you have handled this matter.
Richard S. (June 2015)
Je tiens à vous remercier pour tous que vous faites pour nous, on l’apprécie beaucoup.
Irene H. (June 2015)
Many thanks for your competent handling of this whole unfortunate experience. You were a great help with sound advice and I am very grateful.
Andrea G. (June 2015)
I want to express the dear feelings I have for the way you handled my accident in the Netherlands! Thank you so much, you are a credit to the company! I spoke to the garage today and they promptly payed back the 270 euro's.
Hans M. (December 2014)
I would really like to thank you again for your assistance in this matter. You have made a totally unacceptable situation a lot fairer and easier to accept.
David M. (September 2015)

What our customers say about our support with their house insurance:

It remains only for me to thank you very much for your patience, and your great help. I am most grateful to you.
Charlie M. (June 2016)
I just wanted to extend my thanks and appreciation for the visit of M. xxx on Thursday (date). His visit was particularly helpful. Would you please pass on my kindest regards for his courtesy, politeness and understanding?
Stephen D. (May 2016)
Merci pour votre cooperation et de règlement rapide.
Ruud J. (April 2016)
Thanks you SO much for this very full and understandable explanation. It makes alot more sense to me than anything I have ever got from AXA!!!
Frances S. (April 2016)
Thank you for all your help in this matter and the quick response to our claim.
Colin F. (March 2016)
Thank you for your precious time. I believe my Artisan and I both now understand your compensation offer better. THANK YOU SO VERY MUCH !! March 2016.
Phil S. (March 2016)
Once again, Mireille, thank you so much for your help and assistance. It is really appreciated. Well done !
Michael W. (January 2016)
Sending all the team at Prevencia a very happy christmas and thank you for all your help to us during 2015 - wishing you a very happy and successful 2016! December 2015.
Ingrid & John H. (December 2015)
Thank you for your prompt and full reply and for forwarding those links to me. Very helpful! December 2015.
Deborah W. (December 2015)
The money has now arrived in our account! We would like to thank you very much for your help and your patience in this matter, it is much appreciated! Grand "merci", and kind regards. November 2015.
Sigrid and John D. (November 2015)
I have found the quote process nice and easy and you have answered all my questions promptly. E-mail works well for me and I can see why I have seen so many recommendations online. I look forward to recommending your company to friends and family.
Christopher W
Thank you so much for all your help in this matter.
Andrew C. (October 2015)
With renewed thanks for your continuing help.
Charlie M. (October 2015)
I appreciate your help in this claim.
Graham S. (October 2015)
Thank you for your email of last week and for attaching the expert's report. I understood it perfectly as I read French so much better than I speak it. Also thank you for your advice regarding Mme X, but it was exactly as we had thought. Many, many thanks for your prompt and pleasant response to our claim.
Elaine M. (October 2015)
Many thanks for your helpful and informative message. I really appreciate your prompt action in this matter.
Michael W. (October 2015)
I hope that you will be able to act on our behalf and kindly secure some financial contribution from Generali in this particular case. Your intervention is much appreciated.
John D. (September 2015)
Merci pour votre réponse. Tout est clair et ce que vous avez proposé, c’est tres gentil. On est d’accord est nous vous remercions.
Theo S. (August 2015)
Thank you very much for all your help.
Malcolm M.
You have been very efficient thank you.
Robert L. (July 2015)
Thank you so much Mireille, for your patience and help . . . thank you so much for your consideration and efficiency! . . . Thank you so much for all your hard work on our behalf.
Deidre P. (April 2015)
Thank you very much for this - I couldn’t think how to get that information. Super-efficient as always!
Julia K. (February 2015)

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Telephone us directly on: +33 (05 62 03 70 00).